# My Stick appears in the app but doesn't show any temperature If your Stick is visible in the app but isn't displaying any temperature, follow these steps to troubleshoot: 1. Remove the Stick from the charger and see if the temperature appears on the "Now Cooking" page of the app. The Stick will start sending temperature signals to the app only when taken off the charger. 2. If you still can't see the temperature, restart your phone and ensure your app is updated to the latest version. \*If only Ambient isn't showing it's due to [this](/product-support/the-meatstick-faq/why-dont-i-see-ambient-temperature-before-cooking-starts.md). If you've followed these steps and the issue persists, please reach out to our Support Team for further assistance through . --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.themeatstick.com/product-support/the-meatstick-faq/my-meatstick-or-mini-appears-in-the-app-but-doesnt-show-any-temperature.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.