The Bridge isn't connecting to my WiFi, what can I do?

Encountering difficulties connecting your WiFi Bridge to your WiFi network? Here are common issues and their remedies to get you back on track:

Antenna Check and Proximity

  • Ensure the antenna is securely attached.

  • Be close to your router during setup.

Password Accuracy

  • Verify your password for accuracy.

  • Remove any unintended spaces before or after the password.

  • Avoid non-English characters (Ä/ä, Ö/ö, Ü/ü), semicolons (;), or hashtags (#) in your WiFi name or password.

Router Restart

  • Restart your router if the previous steps don't work.

Dual Band Router Compatibility

  • The Bridge connects only to 2.4GHz channels.

  • Temporarily disable 5GHz channels during setup or create a 2.4GHz-only Guest network.

Channel Configuration

  • Use channels 1, 2, 3, 4, or 11 for a more stable connection.

  • Adjust your router settings to one of these channels if needed.

If you have any further questions or need additional assistance, don't hesitate to reach out to our support team at https://tms.fyi/help.

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