The MeatStick
MeatStick 4MeatStick ChefMeatStick
  • The MeatStick Help Center
  • Product Support
    • The MeatStick FAQ
      • How to rename or delete a Stick
      • My Stick appears in the app but doesn't show any temperature
      • The app keeps telling me I am not connected? How do I increase the range of my Stick?
      • How should I clean my Stick?
      • Why are my Stick's temperatures off? How do I test accuracy?
      • How do I optimize my Stick's range?
      • How do I know if the Stick is charging / charged?
      • How should I store my Stick?
      • How do I use the same Stick for two or more consecutively cooks?
      • How do I update the firmware?
      • Can I calibrate my Sticks, and how do I test for it?
      • How to insert the Stick into your meat
    • MeatStick V
      • How to set up my Stick?
      • How to turn on the Smart Base
      • How do I place my Stick to the Smart Base?
      • How do I optimize the Base's WiFi/Xtender range
      • How do I charge my Stick?
      • How do I charge my Smart Base?
      • How does the Smart Base extends the range of my Stick?
      • Why is my Stick not connecting or not found in the App?
      • Smart Base LED Indicator
      • How accurate are the sensors of the MeatStick V
      • How do I turn off my Stick?
      • Do I need to set up the WiFi each time I use the Smart Base?
      • Can I Charge the MeatStick 4 or Older Sticks on the MeatStick V Smart Base?
      • Can I Use the MeatStick V Smart Base's WiFi and Xtender Functions with Older Sticks?
      • Smart Base isn't working, what do I do?
    • MeatStick 4 and MeatStick Chef
      • The MeatStick 4 / Chef First Time Set Up Tutorial
      • How to set up my Stick?
      • Why is my Stick not connecting or not found in the App?
      • How accurate are the sensors of the MeatStick 4 and MeatStick Chef?
      • How do I turn off my Stick?
      • How do I charge my Stick?
      • How long does the Stick need to be charged?
      • User Manual for The MeatStick 4/4X and MeatStick Chef/ChefX
    • MeatStick and MeatStick Mini
      • How to set up my Stick?
      • Why is my Stick not connecting or not found in the App?
      • My MeatStick Mini doesn't show any ambient temperature, is this normal?
      • How accurate are the sensors of the MeatStick and the MeatStick Mini?
      • How do I turn off my Stick?
      • How do I charge my Stick?
      • How long does the Stick need to be charged?
      • The MeatStick First Time Set Up Tutorial - Video
      • The MeatStick Mini Introduction - Video
      • MeatStick (2020) Setup Tutorial
      • User Manual for The MeatStick (2021)
      • User Manual for the MeatStick Mini
      • User Manual for the Combo Sets
      • User Manual for MeatStick (2020)
    • The Chargers & Xtender
      • What kind of batteries are necessary to operate the MeatStick charger?
      • What does The MeatStick charger / X charger's LED indicate?
      • What does The MeatStick (2020) charger's LED indicates?
      • Can I use rechargeable batteries?
      • How does the Xtender (X Charger) work?
      • How does the Xtender (Red) work?
      • How close do the Xtender need to be to the Stick?
    • The WiFi Bridge
      • WiFi Bridge Set Up Tutorial
      • The MeatStick WiFi Bridge Features
      • How does the WiFi Bridge work?
      • The Bridge isn't connecting to my WiFi, what can I do?
      • My WiFi Bridge is stuck on booting, what can I do?
      • The Bridge is set up and I created a cook but when I leave the WiFi network I'm not getting a signal
      • The Bridge keeps showing up as "No recipe" and not "Check app"?
      • Is there an optimal placement method?
      • How do I turn off the LCD backlight?
      • What are the meanings of the audible alerts and can I disable them?
      • If I have multiple cooks, how do I tell which alert applies to which recipe?
      • Do I need to set up the WiFi each time I use the Bridge?
      • Can I use my own antenna instead of the included antenna?
      • How to update the WiFi Bridge's Firmware?
      • Why does my Bridge still show the temperature when I ended the cook on App?
      • How can Xtender mode be activated on a WiFi Bridge?
      • How do I use the Xtender and the WiFi Bridge together?
    • The MeatStick App
      • Where do I download the App?
      • I am having trouble logging in to the App
      • Why is it necessary to allow the "Location Services" while using The MeatStick App?
      • How to setup a cook on The MeatStick App
      • How do I set up more than one Stick?
      • How can I start a new cook in the App?
      • Why can't I see any remaining time on my cook?
      • Can I save my cook's temperature data to review on my own?
      • Do you add more recipes frequently?
      • How to re-apply past-cooks settings to a new cook?
      • How can I delete past cooks and how do I end a cook?
      • Can I use two or more Sticks at the same time?
      • What is WiFi Link and why is it important?
      • What is The MeatStick Cloud, and how to use it?
      • Can I switch between ºF / lb and ºC / Kg?
      • How can I edit the temperature during a cook?
      • What do the Stick's battery colors / levels represent?
      • How can I reset my app settings? I want to choose a different charger.
      • How can I change the sounds for my alert settings?
      • What do the Advanced Settings mean?
    • The MeatStick (2018)
      • How does the 2018 Stick work?
      • What do the MeatStick 2018 Charger’s lights mean?
      • Can I charge my MeatStick (2018) on The MeatStick (2020) charger?
      • Can I charge the 2020 Stick with the charger featuring a micro-USB charger (MeatStick 2018 Charger)?
      • The 2018 Stick isn’t charging what should I do?
  • Troubleshoot my issue
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